Big data, big insights? Advancing service innovation and design with machine learning

Antons, D; Breidbach, CF

doi:10.1177/1094670517738373

Big data, big insights? Advancing service innovation and design with machine learning

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Resource type

Journal Article

Authors/contributors

Antons, D (Author)
Breidbach, CF (Author)

Title

Big data, big insights? Advancing service innovation and design with machine learning

Publication

Journal of Service Research

Volume

Issue

Pages

17–39

Date

2017

Language

DOI

10.1177/1094670517738373

Citation

Antons, D., & Breidbach, C. (2017). Big data, big insights? Advancing service innovation and design with machine learning. Journal of Service Research, 21(1), 17–39. https://doi.org/10.1177/1094670517738373

Theme

Artificial Intelligence
Literature Reviews, meta-analysis, evidence synthesis

Link to this record

https://docs.opendeved.net/lib/BN4PIUR8

Relations

Cited by

Cited by

Haßler, B., Hassan, M., & Klune, C. (2024). Using AI to Automate Literature Reviews [Working paper]. EdTech Hub. https://doi.org/10.53832/edtechhub.1003
Wagner, G., Lukyanenko, R., & Paré, G. (2022). Artificial intelligence and the conduct of literature reviews. Journal of Information Technology, 37(2), 209–226. https://doi.org/10.1177/02683962211048201