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Dinus Intelligent Assistance (DINA) Chatbot for University Admission ServicesAgus Santoso, H., Anisa Sri Winarsih, N., Mulyanto, E., … Firdausillah, F. - 2018 - 2018 International Seminar on Application for Technology of Information and Communication, 417–423
Nowadays, universities offer most of their services using corporate website. In higher education services including admission services, a university needs to always provide excellent service to ensure student candidate satisfaction. To obtain student candidate satisfaction apart from the quality of education must also be accompanied by providing consultation services and information to them. This paper proposes the development of Chatbot which acts as a conversation agent that can play a...